Platinum Play Casino is an online casino including mobile and live dealer games, established in 2004 using games powered by the Microgaming software. It is operated by Digimedia Limited and is licensed under the jurisdiction of Malta.
- Part of the Reputable trusted Group
- Full Games supplied by Microgaming
- Multiple languages and currency options
- Audited & Approved by eCOGRA
- 128-bit SSL encryption
- Long-distance charges apply for phone support
- VIP club is by invite only
Platinum Play Casino Review
Platinum Play is a casino when players from almost every country can join and have a good time. It is sad however that players from the United States can’t join. In order to facilitate this international reach their website has options in a multitude of languages and to top things off they can also accept many types of currency.
Their games are powered by industry giant Microgaming. and are part of the fortune lounge suit of casinos, you can be sure that this casino has set very high standards for itself in all aspects, therefore it has earned a spot in our top 20 casinos. So regardless of the fact that we are talking about customer support, bonuses or promotions these guys really know what they are doing.
Restricted Countries
Afghanistan, Australia, Antilles, Bulgaria, China, Cuba, Curaçao, Cyprus, Estonia, Hong Kong, Iran, Iraq, Israel, Kingdom, Libya, Macau, Netherlands Philippines, United States, United Kingdom, Sudan, Syria, Turkey
Platinum Play Bonuses
- 100% match bonus, up to $/€800, on the first 3 deposits
The whole focus of their marketing department is to get new players to join and experience the awesome games. So from the moment a new player creates an account, those accounts will have money in them so he can try out the games for free, granted he stays in the limited time slot offered.
Players who prove successful and win a lot of money can keep the maximum amount allotted for withdrawals. And regardless if you make the most out of this promotion, another bonus will be granted when you decide to make your very first deposit. If you refer one a friend you will get a free chip and another bonus when they make their first deposit. You also have the potential of gaining access to the Fortune Lounge VIP club, Platinum play rewards. So basically how this works is for every wager you make you will gain a loyalty point. The slots are worth 1 of these points for every credit and table games are worth an impressive amount of 5 points. Once you reach at least 5000 of these points you can redeem them for casino credits. And all starting players who choose to make a deposit will receive 2,500 of these points free of charge. This VIP system has 4 levels: Silver, Gold, Platinum and of course Diamond. You can enjoy even better and bigger perks on each tier.
Customer Support
Platinum Play Casino gives their players excellent customer support nonstop. That means that it is available on weekends and holidays. Their toll-free phone line is truly astounding, with free numbers for multiple countries, not just a few like most of their competition. Also when you call these numbers from said countries, you will receive support in your own language.
The number of countries that this service is available is adding up, now including, Italy, Australia, Canada, France is some of the examples.
Their email support system is also very well organized. They have multiple issue categories and that makes it easier or organize and sort out problems. Let’s not forget their live chat support system which lets players get in touch with a representative in literally seconds. Also, the support reps are well trained, polite, and can answer questions ranging from how to set up your account of what the terms and conditions want. If needed they can even recommend games based on your deposit sizes.
Casino Software
Platinum Play casino has chosen one of the best software providers out there, Microgaming. Microgaming is a reputable provider that spans the entire industry and has provided excellent service for years. Many players had doubts about how random where online gambling games which’s why Microgaming helped in the launch of eCOGRA (e-commerce and Online Gaming Regulation and Insurance). This means that all of the casinos that use Microgaming software are audited by an impartial third party to ensure that the randomness of their games is 100 % and the players are not getting scammed out of their hard-earned money. Other important Microgaming features are that their games have astounding graphics and depth but still manage to keep them user-friendly and simplistic.
Game Variety
When choosing to play here you can pick between the full package downloadable version or the slightly limited instant flash version. They want to give players to chance to make an informed decision about their games, they have a games preview option on their website, with games sorted by category. Asian beauty, Wheel of Wealth, Lucky Rabbits Loot, Battlestar Galactica, Piggy Fortunes.
The fact that Platinum Play casino doesn’t have all its focus on slots is a refreshing change of pace, a breath of fresh air. They do have slots games, they just don’t worship them like other casinos. But don’t get me wrong that does not mean they neglect slots games.
They have an excellent table games selection with games like keno, blackjack, craps, and baccarat, sic bo, roulette, casino poker, not to mention video poker. Betting limits on the majority of games are somewhere around 100-200 dollars except baccarat and blackjack where the limit is 2500 and 1000 dollars.